Call and Contact Centres

One of our main business strengths is within this sector. We are aware of the need to provide high quality staff, either in high volumes or as one off requirements, often with very short timescales.

The Work Shop is able to provide complete solutions for Call/Contact Centre recruitment, generating and fulfilling opportunities from agent level to Team Leader positions. We feel we offer unique services where the individual requirements of every client are accomplished with bespoke recruitment solutions.

Each candidate will complete an evaluation to establish their skills and experience within this particular area and strict attention is paid to their business and interpersonal attributes i.e. teamwork, customer orientation and initiative.

We are able to supply staff within the following areas:-
  • Customer Service Advisors
  • Sales Administrators
  • Telemarketers
  • Help-Desk Operators
  • Verification Clerks
  • Query Clerks

Our Clients Say:

"Always very understanding and professional - Thank you." - Carlson Marketing

Our Candidates Say:

"After a simple discussion with you, you managed to get me an interview in a Customer Service role for a large company. I attended two interviews, and only a couple of hours after my second interview you called me to say they would like to offer me a position. I have now been here for 6 months and have settled in well, I am enjoying my new role and the challenge it provides. I plan to be here for a long time to come, but should I ever require the services of a recruitment agency again, I wouldn’t hesitate to contact you." - Jane